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FAQ

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Why am I being charged an extra tax amount on top of my purchase?

In accordance with legal guidelines, we apply the appropriate tax rates based on your location. For customers in Singapore, a 9% Goods and Services Tax (GST) is applied as set by the Inland Revenue Authority of Singapore (IRAS). Additionally, for customers in the European Union (EU), different taxes are applied according to the EU One-Stop Shop (OSS) tax rates specific to each member state. For more information on GST in Singapore, please visit IRAS GST. For more information on EU OSS tax rates, please visit EU OSS.

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Unfortunately that is not available as an option due to technical limitations of switching between payment providers.

[Legacy Premium subscribers] What happens if I miss renewal?

[Legacy Premium and Premium+ users who subscribed before 9 May 2022] If you miss the renewal window, your plan will expire and you will no longer be able to subscribe to the legacy plans. You will have to resubscribe to the latest plans available, which are the updated Premium (Monthly/Annual) options.

[Legacy Premium subscribers] I am currently subscribed to CoinGecko Premium / Premium+. Will I be affected by the new pricing change (May 2022)?

[Legacy Premium and Premium+ users who subscribed before 9 May 2022] You will not be affected by this pricing change as you will be able to continue renewing your subscription with the previous pricing. For monthly subscribers, it will be $5/month for Premium, $10/month for Premium+. For Annual subscribers, it will be $49.90/year for Premium and $99.90/year for Premium+.