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FAQ


  1. Coin Price, Market Capitalization, Volume, Trust Score - What are they?
  2. Coin Price refers to the current global volume-weighted average price of a cryptoasset traded on an active cryptoasset exchange as tracked by CoinGecko.

    Market Capitalization is one of the metrics used to measure the relative size of a cryptoasset. Market Capitalization is calculated by multiplying Coin Price with Available Supply.

    Volume is the total trading volume of a cryptoasset across all active cryptoasset exchanges tracked by CoinGecko.

    Trust Score is used to measure liquidity on trading pairs and on crypto exchanges, it is expanded to also measure overall liquidity, scale of operations and API coverage.

    For a detailed explanation, read more about it on our Methodology page.

  3. How does CoinGecko come up with all the different charts/data?
  4. It’s a team effort! The CoinGecko team has been working hard to gather data for many cryptoassets from various sources since 2014. From the raw data that is gathered, CoinGecko stores and charts them across time-series for you to get a better overview of the growth of a particular project. We hope the work that we do enable you to get a comprehensive 360-degree view of your favorite projects!

  5. Why are some of the exchange rows greyed out on a coin’s page?
  6. We have an internal formula which is used to detect outliers and inaccurate data. This is sometimes caused when the exchange’s API goes down or when there are funny bugs crawling about causing information to be inaccurate or outdated. See illustration below for more information.

    #1, 2 and 3 represents regular values and has no grey shades. (a) and (b) are values excluded by our calculation algorithm.

    Essentially, our algorithm stops taking stale information into account to ensure that only up-to-date information are used in aggregation and presented to you. For a detailed explanation on the formula we use, read more about it in our Methodology page.

  7. Why is the market capitalization a question mark (?) for certain projects?
  8. An accurate market capitalization takes into account the available supply of a cryptoasset and CoinGecko works closely with project teams or coin developers to obtain such information. If there is a question mark, it means that we have insufficient information regarding the available supply or we have reasons to doubt the accuracy of such information. The market capitalization metric is a continuous work in progress for us.

  9. How is the available supply calculated on CoinGecko?
  10. To calculate the available supply, we pull information directly from API endpoints provided by respective project teams. You may check out the API we use by clicking on the button beside “Available Supply”. A couple of examples illustrated below:

    Available supply breakdown for Litecoin, a Proof-of-Work coin.
    For coins with locked Foundation/Company/Founder reserved holdings, we account for them by subtracting them out from the available supply. Available Supply breakdown for 0x, an ERC-20 token.

  11. How frequently are all the information updated?
  12. Our bots update our data based on a variable schedule. We update our information whenever possible as scheduled below, subject to rate-limits imposed by data providers.

    i) Price, trading volume, market capitalization - Updated every 1 to 10 minutes
    ii) Available supply - Updated every 5 minutes
    iii) Developer, Social and Alexa Data - updated once per day
    iv) Blockchain information (Mining difficulty, total blocks, transactions per second etc) - updated every 1 hour

  13. Do you provide any API?
  14. Yes we do! Access our comprehensive crypto market database completely free of charge, along with generous rate-limits. Our API is currently used by many popular crypto services - read more about our API here!

  15. Can your API be used for commercial purposes?
  16. Absolutely! Our free API can be used for your commercial website/application. All we ask is for a link back to our site mentioning that the data is "Powered by CoinGecko API" and we would really appreciate that! If you are looking for our branding guide, you can find it here! And while we’re at it, we’d also like to mention that the API is provided as-is and without any warranty - read our TOS.

  17. How to get listed on CoinGecko?
  18. We have several listing criteria on our Methodology page that you should take a look. If your project fulfills all the listing criteria, send in an application to us here!

  19. My coin/project’s information is inaccurate. How do I get it updated?
  20. We’re here to help! There are two ways to go about this:

    1. For major changes, kindly submit a request via our Application Form.

    or

    2. For minor changes, simply send us an email over at hello@coingecko.com and let us know in detail what you need updated.

    In both cases, it is recommended that you use an official correspondence (eg. johndoe@cryptoproject.xyz) to help us filter out official requests from spam. Also, we would appreciate it if you could give the team at least 3 working days before following up with your request to avoid creating extra overhead that will slow the team down!

  21. Why are there not more coins listed?
  22. We are always actively adding more coins to CoinGecko. If a coin is not on our site, it is either already on our backlog to be added, or a request for it has not been submitted yet. Our plan is to have as much information on our site as possible, and to provide a 360-degree view of them. We do not have everything in the space, but we are working hard to complete this list! Send us an email at hello@coingecko.com if you have any questions! :)

  23. How to deposit money into CoinGecko?
  24. We get this a lot! CoinGecko is NOT a wallet, exchange or escrow service of any form. Please do not accept any offers from anyone claiming to provide you with a way to deposit anything onto the CoinGecko website or Mobile App.

    The only deposit we will accept and wholeheartedly appreciate would be a kind donation from you to buy us a cup of coffee! You can find our donation addresses at the footer of our website.

  25. What is Trust Score on CoinGecko?
  26. To combat fake volumes, Trust Score was launched in May 2019 to measure liquidity and more for trading pairs. Trust Score 2.0 was launched in September 2019 to improve the algorithm and include evaluation of crypto exchanges.

    On trading pairs, Trust Score represents how liquid a trading pair is, which translates to how likely you’ll be able to buy/sell an asset at the listed price. We show them in Green/Yellow/Red colors so that you can easily discern between trading pairs at a glance. You can find more information on our Methodology Page, or on the CoinGecko Blog here.

    On spot cryptocurrency exchanges, Trust Score is calculated individually based on the overall (i) Liquidity, (ii) Scale of Operations and (iii) API Coverage, and is displayed on a scale of 1 - 10 on our exchanges page. You will find Trust Score’s breakdown for each exchange on their profile pages (eg. Binance), as well as more information on our Methodology Page and on CoinGecko Blog Post here.

  27. What are the future plans of CoinGecko?
  28. We plan to continue providing excellent service to the crypto community with our completely free API, free listing for projects, exchanges and more! Do drop us an email at hello@coingecko.com with any suggestions or feedback that you may have for us. We would appreciate that!

    That’s the end of our FAQ! If you’re reading this, give yourself a pat on your back! If you need more information, perhaps our Help Center could also be of service to you.



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